Retaine

The problem

Dental practices lose a remarkable amount of revenue after the hard part is done. A patient hears the diagnosis, agrees to the plan — and then doesn't book. It isn't a patient problem; it's a systems problem. Follow-up depends on a busy front desk remembering to call.

The agentic loop

Retaine treats follow-up as a supervised agent workflow:

1. Detect. Sync with the PMS and find every accepted plan that hasn't been scheduled.
2. Plan. Match each plan to a follow-up sequence based on procedure and patient.
3. Act. Generate personalized SMS, email and voicemail messages in the practice's voice.
4. Understand. Classify patient replies by intent and draft a response.
5. Hand off. Drafted replies go to a team member, who reviews and sends them.

Built for healthcare

Because it touches patient data, Retaine was designed around HIPAA requirements from the start rather than retrofitted later.

Retaine is in private beta — practices can request a demo at retaine.io.